COUNCIL TRUSTEES
Mr. Steve Krom
Vice President/General Manager, AT&T - New England
With over 14 years of experience in telecommunications ranging from cordless phones, PDA’s and wireless communications, Steve Krom was appointed Vice President/General Manager for AT&T New England in April 2006. He is responsible for all aspects of wireless and wired operations, including sales, marketing, customer care, network engineering and finance.
Prior to his current position, Krom served in a number of leadership positions with the company including Vice President Customer Lifecycle Management in the company’s West region, Vice President/General Manager of the San Diego/Las Vegas markets prior to the 2004 Cingular –AT&T Wireless merger and Vice President – Business Marketing and Product Development. He also led the team responsible for the development and management of AT&T’s (then Cingular’s) wireless voice and data products and services.
Krom also previously served as Vice President – Wireless Data and Internet Services with national responsibility for data services marketing, development and Internet services management; Vice President of Marketing for SBC Wireless, Inc. with national responsibility for product development, product management, wireless data strategy, merchandising and customer communications; and as Vice President of Marketing for SBC’s Pacific Bell Wireless operations in Los Angeles, California.
Krom began his SBC career in 1995 as Director of Product Marketing in Pleasanton, California. Before joining the SBC family of companies, Krom directed product marketing for EO, Inc., a Silicon Valley start-up company that introduced the first wireless Personal Digital Assistant (PDA) into the United States in 1993.
A graduate of Carnegie Mellon University in Pittsburgh, Pennsylvania, Krom received a bachelor’s degree in information services. In addition to his role at AT&T, Krom currently serves as Chairman of the Board for the Massachusetts Network Communication Council.
