Doctors Are Not Airplanes: Solving Capacity Optimization Problems in Healthcare

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Why is it that we can book multi-leg trips across the world via a mobile app, but it’s nearly impossible to schedule an appointment with your doctor online?
 
We at Kyruus build products to solve what we call “The Patient Access Paradox” – the phenomenon in which we as patients are told to wait weeks to see a doctor, and while we assume that this is because every sooner appointment slot is booked solid, the reality is that most health systems across the country are operating at far below their available capacity. I’ll talk about the nuances around solving this fundamental mismatch between patient demand and provider supply, and why provider scheduling carries unique challenges relative to airplane seat booking.
 
 
Julie Yoo, Kyruus