Agile New England Presents: Customer Feedback Vision - Persona to Requirements to Demonstration to P
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Agile New England Presents: Customer Feedback Vision - Persona to Requirements to Demonstration to P

7/9/2015
When: Thursday, July 9, 2015
6 pm- 9 pm
Where: Constant Contact
Waltham, Massachusetts 
United States
Contact: Agile New England

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Effective customer feedback is elusive. How do you ensure you identify the right customers, get customers to feedback sessions, and capture the most effective feedback? This session will help you: • Establish a Customer Vision focused on gaining elusive customer feedback. • Identify customer types via personas for your product, service, or value stream. • Incorporate customer types into the way you capture requirements. • Identify types of customer feedback loops. • Devise strategies to get customers to your feedback sessions. Mario E. Moreira is VP of Client Engagement and Agile Consultant at Emergn Ltd, helping organizations achieve business success through a focus on building more valuable products.

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