PlumChoice: Customer Service Week Takes on New Meaning in the Age of the "Internet of Things"
Company Recognizes Specialized Technical Services Agents and Partners for Excellence in Service Delivery
LOWELL, MA, (October 6, 2014) - PlumChoice, Inc., the leading specialized technical services provider in optimizing the benefits consumers and small companies derive from their personal technology experiences, today, as part of Customer Service Week, lauded its partners and the company's specialized technical, sales, and care agents for their expertise and customer experience orientation in delivering services for consumers and small businesses with complex technical environments.
"With the skyrocketing demands that accompany the 'Internet of Things,' delivering excellence in customer service is critical throughout our entire organization – from our agents who interact with customers to our team of professionals who have built strong relationships with our partners," said Bob Badavas, CEO of PlumChoice "Our partners appreciate that our number one priority is to deliver on their customer promise for effective, efficient and valuable technical services. Through our specialized services, we demonstrate the importance of ensuring that each and every customer is able to implement and optimize today's complex technologies for their increasingly connected lives."