Letting Machines Take Over in Healthcare

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Image credit: Digital Health Age

In a recent article on the automation of healthcare, Joe Kvedar, an MD and VP of Connected Health for Partners HealthCare, offers a doctor’s prescription for integrating digital tools into care delivery. He does this by first examining how other industries have integrated technology with human service delivery via one of three strategies:

  • Replacing a human with a digital technology
  • Opening a new digital channel but leaving it disconnected from the human experience
  • Enhancing the service experience with digital integration

Dr. Kvedar explains why the most compelling path is category 3  and why doctors should not fear allowing machines to take over certain aspects of healthcare delivery.

Read the full article here.