Glance Networks (www.glance.net), a leading provider of visual engagement solutions that enable organizations to deepen customer relationships and transform digital customer interactions into brand-building and revenue-generation opportunities, recently opened its new Wakefield, Massachusetts headquarters with a ribbon-cutting ceremony and reception attended by over 100 guests and civic officials.. The 7,700 square foot office is located at 200 Harvard Mill Square.
Cloud-based Collaboration Service
Glance offers a cloud-based collaboration service that integrates with leading enterprise CRM and contact center platforms. The solution works across all major browsers, desktop, and mobile operating systems, and features an intuitive interface that enables agents to initiate a screen share or co-browse session with a single click. In addition, it is designed to comply with the strictest security and privacy requirements.
According to Tom Martin, chief executive officer of Glance, the company selected the Wakefield location due to its proximity to flexible transportation options for the company’s executives, engineers, developers, and administrative staff.
“Our rapid growth in key markets like financial services resulted in our need to find a new home to replace Glance’s longtime headquarters in Arlington, Massachusetts. We are delighted with all aspects of our new space in Wakefield, and its ability to meet our company’s expansion. Providing our current and future team members with a convenient location and outstanding amenities is of paramount importance. This facility will enable us to attract and retain top talent throughout the Boston area, and provide us with a solid foundation for future growth.”
Pictured in the ribbon-cutting ceremony are (left to right): Steve Maio, Wakefield Town Administrator; Julie Smith-Galvin, Wakefield Town Councilor; Christopher Barrett, Co-President of the Wakefield Lynnfield Chamber of Commerce; Tom Martin, Chief Executive Officer of Glance Networks; and John Smolinsky, Executive Director of the Wakefield Lynnfield Chamber of Commerce.
For more information about Glance visual engagement solutions, visit https://ww2.glance.net.
About Glance Networks
Glance Networks transforms the customer experience by enabling visual engagement for today’s enterprise. We are one of the world’s simplest, most reliable, and secure solutions that empower companies to see, show, and share anything online, creating a frictionless path to great experiences in sales, support, and service. The result of Glance visual engagement technology is improved customer satisfaction, long-term customer loyalty, higher service center efficiency, and increased revenue growth. Glance Partners include Salesforce, ServiceNow, Moxie, Zendesk, Microsoft, and Docutech. For more information, please go to www.glance.net.