At Interactions, we’re focused on conversations — great, productive conversations. Like, when you walk away and you say “That went really well.”
We believe that it should be easy for brands and consumers to communicate and get things done. Yet, enterprise companies often struggle with delivering high-quality customer experiences. Everyone understands first-hand the frustration that comes with traditional customer service—long wait times, endless repeating, technology that forces you to speak like a robot—the list goes on. We think there’s a better way.
We’ve been expanding what’s possible in customer sales, service and support since 2004. With our Adaptive Understanding™ technology, we were the first to commercialize truly omnichannel Intelligent Virtual Assistants that combine artificial intelligence (AI) and human understanding. So people can talk, text or type in their own words to get things done. And conversations are effortless and productive. Have you ever called Hyatt to book a hotel room? That man you spoke to? That’s us.
It’s no secret that AI is becoming a mainstay in our everyday lives. Every interaction that consumers have with this technology helps to inform and improve AI and the way that we, as humans, communicate. Today, AI is changing the way we live, work and interact. So, as more people use and help shape the technology, it begs the question: what’s next?
Come join us as Phil Gray, EVP of Corporate Development and Strategy at Interactions, gives you, the audience, an interactive demo and discusses the current state of AI. Phil will also talk about the latest trends in the AI industry, and how the technology will continue to change the way we experience the world around us.
Our lunch session starts at 12 PM on Thursday, April 12. Seats are filling up fast, so be sure to register for a spot as soon as possible.