Pegasystems was recently recognized in two Gartner Magic Quadrant reports. Learn more and access the reports below:
2021 Gartner Magic Quadrant for CRM CEC Analyst Report
For the 12th consecutive year, Gartner recognizes Pega as a Leader in the Magic Quadrant for CRM Customer Engagement Center. Pega Customer Service™ enables customer service organizations of every size the ability to scale and innovate solutions quickly. Read the full 2021 Gartner Magic Quadrant report to learn more.
Link: www.pega.com/gartner-crm-cec-2021
2021 Gartner Magic Quadrant for Multichannel Marketing Hubs Analyst Report
Pegasystems was named a Visionary in the 2021 Gartner Magic Quadrant for Multichannel Marketing Hubs. Pega’s multichannel marketing implementations center around real-time decisioning, driven by AI, that calculates the next best action for each customer, based on their context. To learn more read the full report.
