Pegasystems Recognized in Two Gartner Magic Quadrant Reports

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Pegasystems was recently recognized in two Gartner Magic Quadrant reports. Learn more and access the reports below:

2021 Gartner Magic Quadrant for CRM CEC Analyst Report

For the 12th consecutive year, Gartner recognizes Pega as a Leader in the Magic Quadrant for CRM Customer Engagement Center. Pega Customer Service™ enables customer service organizations of every size the ability to scale and innovate solutions quickly. Read the full 2021 Gartner Magic Quadrant report to learn more.
Link: www.pega.com/gartner-crm-cec-2021

2021 Gartner Magic Quadrant for Multichannel Marketing Hubs Analyst Report

Pegasystems was named a Visionary in the 2021 Gartner Magic Quadrant for Multichannel Marketing Hubs. Pega’s multichannel marketing implementations center around real-time decisioning, driven by AI, that calculates the next best action for each customer, based on their context. To learn more read the full report.

Link: https://www.pega.com/gartner-mmh-2021