BURLINGTON, MA (June 29, 2017) – Qstream, makers of sales acceleration software that uses science, data, and mobile technology to ignite high-performing teams, today announced the appointment of Mike Provenzano to the position of Chief Customer Officer. Mike will lead customer success, product delivery and services operations to ensure that Qstream continues to exceed expectations within its rapidly expanding Fortune 500 customer base.
“Mike has an impressive track record of building and maintaining customer loyalty and we’re thrilled to welcome his expertise to Qstream, where our customers are at the heart of everything we do,” said Duncan Lennox, CEO and co-founder of Qstream. “Mike and his team will ensure our customers exploit the potential of our solution fully and quickly, enabling their sales teams to operate at their peak.”
Provenzano’s priorities will include helping customers deploy the right mix of solutions, including Qstream’s Coaching Hub, Video Coaching and CRM integrations, and providing additional access to consulting and support resources. He and his team will also lead Qstream’s second annual Customer Insights Exchange (CIE), which brings together sales enablement and training professionals from leading organizations, as well as industry experts, to share best practices and actionable insights for optimizing sales success.
“It’s an honor to join Qstream and be the voice of the customer for a fast-growth company that attracts notable brands,” said Provenzano. “I’ll work with my team to ensure our customer success program delivers on the promise to put our clients first, deliver measurable business outcomes, and provide world-class service in every interaction with Qstream.”
With nearly 20 years’ experience as a steward of customer experience at leading technology organizations, Provenzano most recently served as VP of Customer Success at InsightSquared. Prior to that, he led sales, service, and delivery activities for IBM’s Smarter Workforce and served as VP of Operations at Kenexa. He was also an early stage employee at Salary.comwhere he built the account management and client services departments.
BURLINGTON, MA (June 1, 2017) – Qstream, makers of sales acceleration software that uses science, data, and mobile technology to ignite high-performing teams, today announced the appointment of Steve Preston to the role of Chief Marketing Officer. Steve will lead Qstream’s worldwide marketing strategy and operations, bringing to the role 20 years of experience spanning global software enterprise organizations and high-growth startups.
“Qstream has quickly established itself as an emerging leader in the $12 billion sales acceleration market and Steve’s proven track record of growing revenue pipeline at scale will prove invaluable as we take the company to the next level,” said Duncan Lennox, Qstream CEO and co-founder. “His collaborative leadership style and passion for continuous innovation make him a perfect fit for our team.”
Named one of the 100 Most Influential B2B Tech Marketers in North America by Hot Topics, Steve has deep expertise in demand generation, product marketing and brand strategy. He built a global marketing operation at Anaqua as SVP of marketing and drove record-breaking growth at Everbridge as VP of marketing. He previously held senior leadership roles at RSA, Documentum, Novell/SilverStream and Rational Software.
“For decades, my career has centered around helping sales forces win, which is why I’m so excited to work with this leadership team. Qstream is well-positioned to transform the sales acceleration space with its unique blend of science, data and mobile technology,” said Preston. “This story is compelling. Qstream’s minutes-a-day approach to coaching and managing sales behaviors is simple and game-changing.”
Qstream was selected as one of the top 100 fastest growing companies in North America on the 2016 Deloitte Fast 500 list and a 2017 Best Place to Work by the Boston Business Journal. Its award-winning sales capabilities platform helps large sales organizations drive revenue by reinforcing critical sales behaviors in three minutes a day or less, through an engaging mobile user experience and data-driven coaching actions.