Home Tags Parlance

Tag: Parlance

Improving Patient Experience with Conversational AI

0
In the first 30 seconds of a patient’s interaction with your health system, you have set the tone for the remainder of their engagement...

The Resurgence of the Voice Channel

0
The phone is the first line of communication For most healthcare consumers, a phone call is the first method of communication with a hospital or...

The Role of Speech-Driven Call Routing in Post-Pandemic Patient Access

0
During the COVID-19 pandemic, patient access contact centers across the country had to condense years of healthcare industry technological development into just one year....