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Real time vs. near real time: How speed impacts customer experience

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We all know that speed – how fast you can get new products to market, how fast you can personalize, how quickly you can...

Understanding Case Management

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There’s little tolerance for disconnected approaches to work. This is true for the people doing the work as much as the customers and clients...

Pegasystems Recognized in Two Gartner Magic Quadrant Reports

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Pegasystems was recently recognized in two Gartner Magic Quadrant reports. Learn more and access the reports below: 2021 Gartner Magic Quadrant for CRM CEC Analyst...

Pegasystems Publishes Reports on Digital Transformation

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Is your business prepared to take advantage of the latest opportunities in digital? From new ways to automate to customer service, change is accelerating,...
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Getting Uncomfortable: Embedding DEI into the Fabric of Your Organization

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On Thursday, October 22, we kicked off our Workforce, Workplace, Marketplace: Embedding Diversity, Equity and Inclusion into the Fabric of Your Organization series. The...

Pega Launches Free App To Help Clients Track COVID-19 Employee Exposure...

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Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises, today announced the launch of a free app to help its...

Tackling the Ultimate “Choose Your Own Adventure” at NewCo Boston

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On Thursday, October 17th, over two dozen local tech companies will open their doors to hundreds of visitors during MassTLC's annual NewCo Boston festival....

Data Privacy, Cybersecurity, 21st Century Workforce, Smart Infrastructure Top Tech Agenda...

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MassTLC led a delegation of technology leaders to Washington, DC, last week, as part of our annual DC Fly-In, to champion business and tech...

Pegasystems Appoints Ron Hovsepian to its Board of Directors

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Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced it has appointed Ron Hovsepian to its...

MassIntelligence: Digital Transformation Debt, Part II

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Dr. Setrag Khoshafian is a featured speaker at the second annual MassTLC MassIntelligence Conference, a one day tech intelligence conference taking place on November...
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