Verizon Keeps COVID-19 Impacted Customers Connected During Global Crisis

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This past Friday, March 13th, Verizon announced that for the next 60 days, it will be waiving all late fees that residential and small business customers may experience due to the economic circumstances caused by the Coronavirus. The company will also continue providing service to these customers during the 60 day period, even if they are unable to pay their bills on time.

The company understands and values the importance of keeping our world connected, especially during this unprecedented time. Verizon signed onto the Federal Communication Commission’s (FCC’s) new “Keep Americans Connected” pledge. This public promise is a commitment to ensuring customer connectivity during global crisis.

Through the ‘power of connectivity’, Verizon hopes to keep the economy moving forward in the face of the Coronavirus. We are delighted to hear that Verizon is taking these necessary steps to keep the world virtually connected during a crisis that’s left most of us physically disconnected.

Verizon CEO, Hans Vestberg: “Now more than ever, we need to ensure that our customers, their families and businesses have the ability to connect to the internet even if they’re facing financial hardship from the impact of the coronavirus pandemic. We want to ensure that our customers can continue to use the internet to work, learn, and carry on with their lives as we all address this collective challenge.”